Self-service installation
The user starts the installation from the Matrix42 portal, within the framework already established by the organisation.
ZAPP connector · Matrix42 + Ivanti UEM
Manage Ivanti UEM installations from Matrix42 self-service.
The connector turns an approved Matrix42 request into an Ivanti UEM action. Installation, repair or uninstallation remain linked to the request, schedule and change record.
Software provisioning
Self-service must trigger a real action without losing control.
The user chooses software in Matrix42. After approval, the connector sends the action to Ivanti UEM, respects the requested date and keeps the tracking in a change request.
- PublishIvanti tasks become available services.
- RequestThe user acts from Matrix42 self-service.
- ApproveApproval rules remain in force.
- ScheduleImmediate execution or at the chosen date.
- TrackResults and failures remain attached to the change.
From the service catalogue to the user’s endpoint.
Repair and uninstallation
The same process can request software repair or removal.
Scheduling
Distribution can start immediately or at the date and time chosen by the requester.
Failure handling
The workflow monitors execution and creates a task in the change request when an installation fails.
Deployment
Deployment requirements.
Our team checks the environment, access and required components before activating the connector.
For the user and IT
A simple request for the user. A controlled change behind it.
The user stays in Matrix42. The IT team retains its approvals, scheduling and visibility into the execution performed by Ivanti UEM.