From real work
Process
People, rules, decisions, exceptions and data in their working context.
Since 2012, ZAPP has turned operational needs into software used every day.
Real processes. Systems built with precision.
ZAPP designs and markets its own products, builds platforms that organise operations, and connects existing tools. AI is our main building tool. Process Built structures how we understand, build, deploy and measure each system.
ZAPP builds
System
AI accelerates delivery. Process Built connects requirements, built capabilities and tests.
In use
Operation
A product, platform or integration in service and supported over time.
Products on the market. Platforms in use. Integrations in production.
Products
ZAPP products
Ecaldima, FichaPop, IVV and TirMetric are designed, marketed and supported by ZAPP.
Platforms
Operational platforms
Systems that organise operations, people and data in their working context.
Integrations
Connected systems
Matrix42, Freshservice, NinjaOne and healthcare software connected to operational workflows.
View Matrix42 connectorsEcaldima
Management and automation of requests, services, incidents, assets and field operations.
Discover EcaldimaFichaPop
Simple, flexible time tracking with no fixed monthly subscription and a cost that follows usage.
Discover FichaPopIVV
A visual, signed record of a vehicle’s condition, from inspection to return.
Discover IVVTirMetric
Structured records, analysis and progress tracking for sport shooting and biathlon.
Discover TirMetricProcess Built keeps speed under control.
AI is the main building tool. Process Built connects what is requested, what is built, what is tested and what is observed in use.
Explore the methodUnderstand precisely
Describe the people, processes, needs, constraints and expected outcomes.
Build with precision
Connect every requirement to the capabilities and components that deliver it.
Deploy with confidence
Prepare go-live, roles, approvals and operating conditions.
Measure what matters
Track the agreed indicators and decide what to improve based on real use.
Experience across industry, services, healthcare, retail and field operations.
These organisations use products, platforms or integrations built by ZAPP in very different operating environments.
Ecaldima
Large organisations and operational teams
Safran Groupe, Ayvens, Koniambo Nickel, Sepro Robotique, AMETRA Groupe, Groupe Beneteau, Chimirec, Niedax and Parc Astérix.
Operational platforms
Operations organised in one system
Pôle Santé Bergère, Almacenes Brissa, El Mayorista, Modelabs, Régie de quartier 91 and STS74.
Read the Pôle Santé Bergère case studyIntegrations
Tools connected to operations
Matrix42 connectors for Eureden and Groupe Legendre. Freshservice connected to NinjaOne for MPH.
ZAPP network
Partners close to each local context.
They extend ZAPP’s capabilities in their markets through business development, integration, deployment and customer support.
Meet our partners
DMI
France
NIXCOM
Colombia
Azur Tecnología
Colombia
INBUSOL
South Pacific
Let’s talk about what needs to work.
A product, an operational platform, an integration or a partnership: a few lines are enough to get started.