Client case · Pôle Santé Bergère

Two platforms in production for two preventive care pathways.

ZAPP built Bergère Près de Chez Vous on the Ecaldima foundation, followed by Horizon for Formule Vitalité. Two distinct systems that organise care pathways, connect teams and integrate tools already present in the healthcare ecosystem.

Bergère Près de Chez Vous

From the first meeting to production in six weeks.

ZAPP turned the service designed by Pôle Santé Bergère into an operational platform. The environments, four portals, security and integrations were all delivered within the same schedule.

  1. First meetingThe service, its participants and its constraints enter the scope.
  2. BuildDEV, QA, PROD, four portals and integrations progress together.
  3. 6 weeksProduction launch three days ahead of schedule.

Impact for the Pôle

Hundreds of thousands of assessments already scheduled.

With this platform, Pôle Santé Bergère signed new contracts covering hundreds of thousands of preventive assessments scheduled for 2026 and 2027.

A complete system

The service operates in a real healthcare environment.

The build does not stop at the interfaces. It covers the conditions required to operate the service every day.

Four portals

Management, Nurses, Doctors and Beneficiaries.

Each group has access suited to its role in the service. The portals remain configurable as operations evolve.

Hosting

An HDS environment.

The secure, redundant health data hosting architecture meets the project’s requirements, with separate DEV, QA and PROD environments.

Integrations

Existing tools remain part of the pathway.

Bergère Près de Chez Vous connects BioGroup, medical software and teleconsultation software.

Control

Coordination led by DMI.

DMI provided project leadership, the contractual framework and coordination between Pôle Santé Bergère’s operational needs and ZAPP’s technical delivery.

Horizon · Formule Vitalité

A continuous pathway, from eligibility to follow-up.

Horizon orchestrates Formule Vitalité across beneficiaries, medical teams, the laboratory and specialist platforms. The system and its integrations are in production.

Entering the pathway

Identify and provide access.

Eligible members are brought into the service. The profiles, access and communications needed to begin the pathway are generated.

Health data

Connect questionnaires and laboratory results.

Horizon connects Integratome, BioGroup and the medical software so that questionnaires, test results and relevant information remain connected.

Routing

Adapt the next step to each need.

The pathway directs the member to a teleconsultation or an in-person appointment, with additional tests when required.

Summary and follow-up

Continue the pathway after the consultation.

The report, recommendations, referrals and reminders remain organised within the same system. Horizon also connects the teleconsultation software.

Process Built in practice

Two distinct systems. One operational continuity.

AI accelerated delivery. Process Built maintained the connection between needs, capabilities, testing, deployment and use in production.

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